TOUCH MOBILE or TM



Touch Mobile (TM) is a subsidiary of Globe Telecom, the second largest telecommunications company in the Philippines. Touch Mobile was launched on September 12, 2001 as a family-centric value brand for Broad CD market. Since then, it has fine-tuned its services to cater to D/E subs with a special focus on blue-collar users (hence the new Power Piso offer).



Touch Mobile is powered by Globe Telecom's technology and network. Touch Mobile addresses the consumer segment in the broad middle-class category emphasizing family-orientation.

Press Release Date: May 15, 2008
Globe To Manage TM Subscribers

"The NTC approved the assignment by wholly-owned subsidiary Innove Communications of its Touch Mobile consumer prepaid subscriber contracts in favor of Globe Telecom."

This means that Globe Telecom would be managing all migrated consumer mobile subscribers of TM, in addition to existing Globe subscribers.

GLOBE AND TOUCH MOBILE - GCASH SERVICE:

Cash-In and Cash-Out functions as a low-cost remittance service offered by the rural banking industry. The service gives clients a more convenient and low-cost option to existing international and local money transfer services such as Western Union, Uniteller, Pera Padala, LBC and bank-to bank-fund transfers. Anyone who is a GCASH registered Globe or Touch Mobile subscriber can send money phone to phone anytime of the day, even on Sundays and holidays. The Cash-In/Out service can also be used for facilitating cash management of the bank and inter-branch and inter-bank fund transfers.

Requirements:
  • Globe or Touch Mobile subscribers
  • Download GCASH Menu
  • Clients can Cash-In or Cash-Out at accredited GCASH outlets
  • Enrollment is no longer required for this service
  • To perform GCASH transaction in other outlets other than the bank, please visit Globe Website at www.myglobe.com.ph


Cash-In Procedures:


1. Visit your nearest Rural Bank branch
2. Fill up the GCASH Service Form and submit it to the teller/cashier along with valid ID for verification.
3. Pay Cash (Cash-In amount + applicable service fee) to the Cashier or Teller
4. Cashier or Teller will send you GCASH to you or to the intended recipient equivalent to the Cash-In amount paid
5. Bank will receive a confirmation message. You or your recipient will also receive a notification message with the same reference number
6. Take official receipt (for the charges if applicable) and copy of the GCASH service form from Bank

Cash-Out Procedures:
7. Visit your nearest Rural Bank branch
8. Fill up the GCASH Service Form and submit to the teller/cashier along with valid ID for verification.
9. Ask for the mobile phone number that the bank-branch uses for GCASH transactions
10. Send your GCASH to the MOBILE PHONE NUMBER given by the Cashier or Teller
11. Cashier or Teller will pay you Cash (Cash-out amount less applicable service charge)
12. You receive a notification message. Bank will also receive a confirmation message with the same reference number.
13. Take official receipt (for the charges) and copy of the GCASH service form from Bank

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